One early Sunday morning in our quiet street Emily our neighbour was standing in her doorway of the house opposite shouting “Help I cannot get Arthur out of bed” looking in a state of confusion and panic.
Emily is diagnosed with dementia since 2008, her husband Arthur had taken loving care of Emily and now she could not wake him and get him out of bed.
Luckily, my wife was walking past at the time with the dogs, realising Emily had a problem she brought the dogs back home and shouted me, to explain that she was going to the neighbours.
Knowing the neighbours, I went with my wife to investigate the problem. Arthur was lying on the bed, as if he was in the process of getting up, he looked grey, lifeless but warm.
I phoned the emergency services, they asked me to lie Arthur on the floor and provide chest compressions until the paramedics arrived.
I am 6ft to move a person to the floor unaided with care and dignity is a difficult process, the emergency phone assistant was marvellous and instructed me on how to give chest compressions. The doctors and paramedics arrived and tried to revive Arthur without success.
We had known our neighbours for 20 years and were surprised when another neighbour mentioned that they had two daughters. Emily was unable to remember the names of her daughters .
Finding the daughters details proved a major problem, Arthur and Emily’s home was clean, tidy and well organised.
The phone book, letters and note pads had many numbers but no details of the contacts relationships, I had to select some of the phone books names and ask the phone recipients if they had any family details. Eventually I succeeded and managed to speak to one of the daughters who travelled to look after their mum welfare.
This was a difficult time for the neighbours, emergency services and close family, and got me thinking how to make life more convenient if this occurrence happened again.
The solution had to be cheap, safe and easy to use
An easy solution design for the elderly to use.
The solution had to be clear exactly what it does and how it works.
People had to be aware that it existed and how it worked.
It had to be recognisable and safe.
It had to be hard wearing, tamper and weather resistant.
HOW WOULD THE LABEL WORK?
A simple multipurpose label that allows contact details, medication, instructions and information to display when scanned using a Mobile Phone Camera App. The labels are perfect to help the emergency services.
Who would scan and use the emergency labels?
The labels are perfect to help the emergency services to scan using a mobile phone camera app. Stick a label on a fridge and on the INSIDE of the front door.
Scan the label to display the next of kin, medication, and security details, saving time and money.